{{title}}
Purpose
Why does this process exist? What problem does it solve?
Trigger
What kicks off this process? (e.g. new enquiry comes in, quote requested, order placed)
Process
Steps
Decision Points
Where in this process does someone need to make a judgement call? What guides that decision?
Scripts & Talking Points
Key phrases, objection handling, or messaging to use during this process.
Handoffs
Who does this get passed to next, and what do they need from you?
Success Looks Like
How do you know this was done well?